£0.00
per card
Please contact us before purchasing this item to ensure that the issue of concern is covered by the Quality Assurance Guarantee.
See the service description below for more information.
Issue Return
Almost all grading experiences go perfectly, however, as there is human interaction involved in the grading process, sometimes there are issues which are not spotted by quality control. For these issues we offer a free return and correct service for every partner and we will also return your item to you for free once it has been corrected.
This service is intended only for customers who have had items returned back from The Sub Center with an issue such as but not limited to:
The card/item has been mislabelled
The holder has substantial damage / heavy cosmetic damage
The holder has some foreign debris inside it (for example a hair)
The card/item is incorrectly holdered
Suspected damage by the grading company
Unfortunately sonic Welding cosmetics aren’t covered as the final finish of this can’t be controlled
Please contact us to discuss the issue with your return and only purchase this product once we have advised you.
Estimated turnaround: There is no specific turnaround time for this product as all issues can take different lengths of time to resolve.
Semi-rigids
All cards are required to be sent to PSA, Beckett or CGC in clear loose fit card sleeves and the correct size semi-rigids for grading.
If you are not sending your cards to us in the correct card sleeves and semi-rigids you will need to add the necessary quantity of semi-rigids to your order.
This fee covers the clear loose fit card sleeve, the semi-rigid and the handling fee for swapping out your cards in store.
Sending your cards to us in the correct way will save you money and reduce the handling of your cards in store.
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Holder Removal
If you would like to send us a graded card to be removed from it’s current graded holder and be sent on a new service you will need to add the holder removal service to your order.
Our experienced team can safely remove the cards from any grading company holders.
The holder removal service fee is applicable for each card that needs to be removed.
Return Postage
To reduce the return time of your cards, we now take the payment for your return postage at the point of ordering.
Postage charges vary from £9-18 depending on the weight and Insurance value of your cards.
We ship all returns within the UK via Royal Mail Next Day Special.
For International orders, we will contact you to quote you for Fedex International Shipping.
Please note, if you are purchasing different service levels you will need to pay a postage charge per service. Please consider the additional cost when splitting services as we can not facilitate holding returned services to wait for other service level returns.
Official Dealer:
We are an official PSA dealer for the UK, allowing us to bring you the most competitive grading prices and the fastest turnaround times available.
Specialist Team:
Our team have years of industry experience within their field, allowing us to get your collectibles submitted and returned to you carefully and correctly.
Fully Insured:
We have £1Million Goods In Trust holding Insurance to ensure we offer the very best possible protection for your collectibles when grading with us.
Order Updates:
Our order tracker for PSA submissions is automatically updated using the PSA API, allowing us to bring you the fastest updates about your submissions.
Always Protected:
Our store has a fully integrated Police response security system with live CCTV feeds. Whilst at the store your collectibles are kept inside a Euro Grade 6 Safe.
Submitted Safely:
For maximum protection in transit, we submit all parcels in extra strong water proof, tamper sealed shipping boxes.
Eco Friendly:
Our packaging materials are made from recycled or recylable materials and we dispose recycle all of our cardboard and plastic waste.
We do not require a submission list with your order.
However, if you have particularly unusual cards, a specific order that you would like them to be graded (sequential) or you would like to submit a list for peace of mind, please tick yes and use the message box provided.
Whether you submit a list or not, will provide you with a full list of your submission on your account order page once they arrive here at The Sub Center. Please ensure you include the order number inside the parcel when you send your cards to The Sub Center.
